when going to bank website, my login is automatically put in the fields but the login button can't be picked. i have to reenter the login manually to login??
this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/password from firefox settings but it doesn't help. i literally have the backspace one character of username or password that is saved by firefox and reenter so the login gets highlighted. this is soooo frustrating. Or I can just enter a space in either field and then backspace and login is then high lighted. I'd send screenshots but I really don't want to sent my login information. lol.. I use pnc
Additional System Details
Installed Plug-ins
- Shockwave Flash 27.0 r0
Application
- User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0
More Information
Are you using any password add-ons? Are they up-to-date? Compatible?
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Question owner
i don't use an add on. just type in my username/password and it asks if firefox should save. then it auto fills in next time i login, but the login button doesn't highlight so i can't pick. i have to retype to i can choose it
FredMcD said
Start Firefox in Safe Mode
Question owner
does the same thing
Please provide public link(s) (no password) that we can check out. No Personal Information Please !
Question owner
This looks like a website issue. I had the same problem. It works fine when the information is entered manually, but it does not work hen the Password Manager enters the data.
You should contact their support and ask about this.
Question owner
but this wasn't a problem until the latest firefox update, and i've had it with similar websites??
You didn't say anything about that. The only time it happens to me was at https://www.pnc.com/en/personal-banking.html
I called for more help.
Question owner
what did they say when you called? work around?
I sent a message to one of the big guys.
Question owner
let me know if you ever get a response :)
I think that there is not much you can do about this. I think that there is a script running that gets triggered if text is entered in those fields and enables the login button, but when the Password Manager fills the fields then this doesn't trigger this script and the login button stays disabled.
Question owner
if i click on the login name field and just add a space after last character it lets me click login.
OK glad you followed the information and read the cause. Please mark this as solved with the appropriate answer. Thank You.
Pkshadow said
Please mark this as solved with the appropriate answer
That is, your last post neato3106