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Recover user names and passwords

  • 4 replies
  • 3 have this problem
  • 88 views
  • Last reply by FredMcD

VLGSR
VLGSR

My computer crash. Luckily I have an old backup of Firefox and could reinstall the bookmarks, etc. However, I don't see how I can reinstall all the user names and passwords. The only option seems to be to import them from another web browser. HELP! It's really critical that I try to get all this back!

My computer crash. Luckily I have an old backup of Firefox and could reinstall the bookmarks, etc. However, I don't see how I can reinstall all the user names and passwords. The only option seems to be to import them from another web browser. HELP! It's really critical that I try to get all this back!

Chosen solution

Firefox uses two locations for the Firefox profile folder, so make sure to look in the correct location. Location used for the main profile that keeps your personal data in "AppData\Roaming".

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • ~/Library/Application Support/Firefox/Profiles/<profile>/

Location used for the disk cache and other temporary files in "AppData\Local".

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
  • ~/Library/Caches/Firefox/Profiles/

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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All Replies (4)

FredMcD
FredMcD

key3.db and logins.json : These are the Password files. Copy Both !

cor-el
cor-el
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Chosen Solution

Firefox uses two locations for the Firefox profile folder, so make sure to look in the correct location. Location used for the main profile that keeps your personal data in "AppData\Roaming".

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • ~/Library/Application Support/Firefox/Profiles/<profile>/

Location used for the disk cache and other temporary files in "AppData\Local".

  • C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
  • ~/Library/Caches/Firefox/Profiles/

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

VLGSR
VLGSR Question owner

Thank you!!!

FredMcD
FredMcD

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.