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Why is the update of Firefox running so slowly on Windows 10?

  • 1 reply
  • 2 have this problem
  • 19 views
  • Last reply by philipp

Orchidman
Orchidman
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My automatic updates just installed the new Firefox. Now it runs so slowly it is painful and I have stopped using it and have moved on to Chrome which works fine. I'm running Windows 10 on a PC that has never caused me any issues.In fact as I write this the typing appearing on the screen is about a minute behind which is hopeless.

My automatic updates just installed the new Firefox. Now it runs so slowly it is painful and I have stopped using it and have moved on to Chrome which works fine. I'm running Windows 10 on a PC that has never caused me any issues.In fact as I write this the typing appearing on the screen is about a minute behind which is hopeless.

All Replies (1)

philipp
philipp
  • Moderator
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hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information page and take a look in the Accessibility section if accessibility is set to "true" there.

if yes, can you please copy & paste this whole section into a reply in the forum and see if the following fixes the performance problem: go to the firefox menu ≡ > options > privacy & security panel and under permissions check the setting to prevent accessibility services from accessing your browser.