Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Starting with today's newly installed firefox I am unable to stop an ad block or some security setting that won't let me load page

  • 4 replies
  • 3 have this problem
  • 14 views
  • Last reply by bill1574

more options

Updated to new Firefox 57 today; all ok til I tried to open a grocery store flyer and this popped up: Oops! It looks like you are using an ad-blocker or browsing in incognito/private mode. To view your weekly ad, please exit incognito/private mode or turn off your ad blocker. I have tried to add site address on exceptions at Tracking Protections it will not allow me to add any sites. I have gone through permissions list . Thanks Bill

All Replies (4)

more options

Hello, if you are using Ublock Origin, click on the icon, and then the big power button to turn it off for that specific site. Let me know if this helped!

more options

Hi, not using Ublock Thanks

more options

If you are not using uBlock, temporarily disable your adblocker in about:addons, when you want to use it again, re-enable it from there -- if this solved your problem, mark as solution.

more options

Tried about:addons , disabled only one on list and still no luck. Thanks for your help, I'll use Chrome or Explorer for those sites having problems opening.