Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Slow connection to websites.(firefox quantum)

  • 12 replies
  • 9 have this problem
  • 17 views
  • Last reply by Aiakos

more options

I was using firefox for a long time,i got a new pc (it is win10,i was using w8.1) im having this problem in my new pc i never got it before.I'm using firefox quantum and i know it is beta,first of all i wanna know this;is it bc of quantum or something else ? I dont have a any problem with other web browers (edge/IE).What i tried;reinstalling,resetting,disabled my anti virus (eset) but it is not fix the problem when im try to go any site it is hanging like a 20-30 sec and it is opening,it is like waiting a approval from some where...

I was using firefox for a long time,i got a new pc (it is win10,i was using w8.1) im having this problem in my new pc i never got it before.I'm using firefox quantum and i know it is beta,first of all i wanna know this;is it bc of quantum or something else ? I dont have a any problem with other web browers (edge/IE).What i tried;reinstalling,resetting,disabled my anti virus (eset) but it is not fix the problem when im try to go any site it is hanging like a 20-30 sec and it is opening,it is like waiting a approval from some where...

All Replies (12)

more options

Please consider turning on send info to Mozilla before posting a question. This helps us help you. Have no info............

Actually there is correlation to A/V programs causing issues with Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes

Remember your are running a beta or a RC version of Firefox 57, Release date for finished version is Nov. 14th. https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down?redirectlocale=en-US&redirectslug=firefox-slow-how-make-it-faster

Please let us know if this solved your issue or if need further assistance.

more options

Pkshadow said

Please consider turning on send info to Mozilla before posting a question. This helps us help you. Have no info............ Actually there is correlation to A/V programs causing issues with Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes Remember your are running a beta or a RC version of Firefox 57, Release date for finished version is Nov. 14th. https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down?redirectlocale=en-US&redirectslug=firefox-slow-how-make-it-faster Please let us know if this solved your issue or if need further assistance.

Well thank you for answer and i tried most of the things in your links for some of them i did not.I will wait for full release date and if it wont fix my problem,i will try other things too.If i can't solve it afterwards,i will post here again for solution.Lets wait for the full release and see.Thank you again.

Modified by Aiakos

more options

Please give this a try, it just flushes out some data that is renewed at boot.

Copy below and save as Flush.txt

@Echo on pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset all netsh int ip reset all shutdown -r -t 1 del %0

Then save it again as Flush.bat Close all open programs double click and it will run as well as delete itself (thus the save as .txt,) See if that helps.

more options

Pkshadow said

Please give this a try, it just flushes out some data that is renewed at boot. Copy below and save as Flush.txt @Echo on pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset all netsh int ip reset all shutdown -r -t 1 del %0 Then save it again as Flush.bat Close all open programs double click and it will run as well as delete itself (thus the save as .txt,) See if that helps.

I did but bat. did not work as supposed to be i think something is missing and bat. itself doing wut you are saying + ip resetting i can do all of them by myself.Thank you again,ill do that and let you know.

more options

Aiakos said

Pkshadow said
Please give this a try, it just flushes out some data that is renewed at boot. Copy below and save as Flush.txt @Echo on pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset all netsh int ip reset all shutdown -r -t 1 del %0 Then save it again as Flush.bat Close all open programs double click and it will run as well as delete itself (thus the save as .txt,) See if that helps.

I did but bat. did not work as supposed to be i think something is missing and bat. itself doing wut you are saying + ip resetting i can do all of them by myself.Thank you again,ill do that and let you know.

Ok. but it is .bat not bat.

more options

Pkshadow said

Aiakos said
Pkshadow said
Please give this a try, it just flushes out some data that is renewed at boot. Copy below and save as Flush.txt @Echo on pushd\windows\system32\drivers\etc attrib -h -s -r hosts echo 127.0.0.1 localhost>HOSTS attrib +r +h +s hosts popd ipconfig /release ipconfig /renew ipconfig /flushdns netsh winsock reset all netsh int ip reset all shutdown -r -t 1 del %0 Then save it again as Flush.bat Close all open programs double click and it will run as well as delete itself (thus the save as .txt,) See if that helps.

I did but bat. did not work as supposed to be i think something is missing and bat. itself doing wut you are saying + ip resetting i can do all of them by myself.Thank you again,ill do that and let you know.

Ok. but it is .bat not bat.

Lol i know the purpose of the point is specify the file extension to not confuse with anything else(It's abbreviation.)

i did it,did not work btw

Modified by Aiakos

more options

Well something went wrong. it has to be in long list like when I first posted it. I copied it right out of the bat file.

How about this instead. Uninstall your beta Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Install Full Version Final Release of 57 https://fileforum.betanews.com/detail/Mozilla-Firefox-for-Windows/1032985422/1 they always get it a day early, 20+ yrs going here. Will be on Mozillas servers tomorrow as a full/update.

So give the real thing a try. So if this does not fix anything then issue maybe in Network card and need new drivers, or in Win 10

Repair System Registry and Files

(FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN)

To run the SFC command use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin). Type "SFC /SCANNOW" (without quotes or copy/paste) and press Enter. For more information on using SFC, please refer to the Microsoft KB: Use the System File Checker tool to repair missing or corrupted system files

Run the Windows Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions. (FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN) Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter.

Windows 10 To run the DISM command use the Windows key + X keyboard shortcut to open the Power User menu, then select Command Prompt (Admin). Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. While running DISM you may notice the process will appear to pause at 20%. After a few minutes the operation will continue.

Note : SFC fixes files locally using files found on your system. Note : DISM goes up to Microsoft for new ones.

Please let us know if this solved your issue or if need further assistance.

more options

Pkshadow said

Well something went wrong. it has to be in long list like when I first posted it. I copied it right out of the bat file. How about this instead. Uninstall your beta Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Install Full Version Final Release of 57 https://fileforum.betanews.com/detail/Mozilla-Firefox-for-Windows/1032985422/1 they always get it a day early, 20+ yrs going here. Will be on Mozillas servers tomorrow as a full/update. So give the real thing a try. So if this does not fix anything then issue maybe in Network card and need new drivers, or in Win 10 Repair System Registry and Files (FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN) To run the SFC command use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin). Type "SFC /SCANNOW" (without quotes or copy/paste) and press Enter. For more information on using SFC, please refer to the Microsoft KB: Use the System File Checker tool to repair missing or corrupted system files Run the Windows Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions. (FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN) Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. Windows 10 To run the DISM command use the Windows key + X keyboard shortcut to open the Power User menu, then select Command Prompt (Admin). Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. While running DISM you may notice the process will appear to pause at 20%. After a few minutes the operation will continue. Note : SFC fixes files locally using files found on your system. Note : DISM goes up to Microsoft for new ones. Please let us know if this solved your issue or if need further assistance.

Well thank for the all suggestion but one thing i wanna use quantum it is faster and it is using less pc resource i tested myself.I dont wanna go back to the classic firefox...

I will test the other things you mention it and let you know ty.

Modified by Aiakos

more options

The new Firefox is available in 30 minutes time. Please do download the final version and let us know how you go. We'd love to see you able to experience the awesomeness of Firefox 57!

Tim

more options

Pkshadow said

Well something went wrong. it has to be in long list like when I first posted it. I copied it right out of the bat file. How about this instead. Uninstall your beta Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Install Full Version Final Release of 57 https://fileforum.betanews.com/detail/Mozilla-Firefox-for-Windows/1032985422/1 they always get it a day early, 20+ yrs going here. Will be on Mozillas servers tomorrow as a full/update. So give the real thing a try. So if this does not fix anything then issue maybe in Network card and need new drivers, or in Win 10 Repair System Registry and Files (FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN) To run the SFC command use the Windows key + X keyboard shortcut to open the Power User menu and select Command Prompt (Admin). Type "SFC /SCANNOW" (without quotes or copy/paste) and press Enter. For more information on using SFC, please refer to the Microsoft KB: Use the System File Checker tool to repair missing or corrupted system files Run the Windows Deployment Image Servicing and Management (DISM) and System File Checker (SFC) tools as Administrator. The DISM and SFC tools scan the integrity of the Windows image and all protected system files replaces corrupted, damaged and incorrect versions. (FOR DOING Above & Below - WINDOWS All OTHER VERSIONS - Use Search To Find Command Prompt ** Enter CMD.exe to Find COMMAND PROMPT Then Right Click & RUN AS ADMIN) Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. Windows 10 To run the DISM command use the Windows key + X keyboard shortcut to open the Power User menu, then select Command Prompt (Admin). Type "DISM /Online /Cleanup-Image /RestoreHealth" (without quotes or copy/paste) and press Enter. While running DISM you may notice the process will appear to pause at 20%. After a few minutes the operation will continue. Note : SFC fixes files locally using files found on your system. Note : DISM goes up to Microsoft for new ones. Please let us know if this solved your issue or if need further assistance.

I already did except the Repair System Registry and Files.I have a new pc and it is fresh w10.I dont think it is releated to the OS,it should be firefox but icant figure it out what is that.

Modified by Aiakos

more options

I installed Firefox Quantum about 2 hours ago. Instead of speeding things up it has slowed down my internet connection very much

more options

and what is this,is this normal ?