Your Firefox profile cannot be loaded. It may be missing or inaccessible.
I do not know what to do, I cannot get Firefox to load at all. The message above is what I keep getting. I tried looking in my profile for the profile.ini file and cannot find one....I have tried uninstalling and reinstalling to no avail. Firefox is my browser I hate all the others. What can I do!!!
Chosen solution
Nevermind, I was able to create a new profile and get Firefox started again.
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I don't have ANY profile.ini files! What am I supposed to do now....this does not help me at all.
Chosen Solution
Nevermind, I was able to create a new profile and get Firefox started again.
Well done.
nikbait said
Nevermind, I was able to create a new profile and get Firefox started again.
How were you able to do this? I've followed the instructions from this: https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible but trying to open the Profile Manager just produces the error message over and over and over. thx,
Partisanpixel You may have a corrupt profiles.ini file. Close Firefox. Open your file browser to this hidden location:
- Mac: *~/Library/Application Support/Firefox/
- Linux: *~/.mozilla/firefox/
- Windows: %AppData%\Mozilla\Firefox\
- *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\
Locate the profiles.ini file. Then rename or delete it.
Thanks @FredMcD. I have no ~/Library Application Support/Firefox folder, which is odd. Even after I delete all traces of Firefox and reinstall and restart, I get the profiles error. I've done this 3x, always resulting in the profile errors message.
Partisanpixel Please go to the top of any support.mozilla.org web page and use the Ask A Question link; https://support.mozilla.org/en-US/questions/new Select the product for what the problem is (Firefox or whatever).
Now select the category for the problem. At the bottom is Other.
Describe the problem in brief. Then press <enter>. The website will display any prior posts that might help you. If nothing on the list can help, at the bottom press the button; None Of These Solve My Problem.
Now enter all the relative information on the problem. At the bottom of this, you can Add Images.
Under this is Troubleshooting Information. Please press the Share Data button. This will let us look at your system details. No Personal Information Is Collected.
Thanks @FredMcD. I've submitted and issue.
In Mac OS X v10.7 and later, the ~/Library folder in the Home directory is a hidden folder.