Avatar for Username

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Document links now opening in Google Chrome, Not Firefox - Why?

  • 3 replies
  • 2 have this problem
  • 157 views
  • Last reply by mattcamp

Marshalldoc
Marshalldoc

For reasons I don't understand, after many years of opening document & video links in Firefox, several weeks ago they began opening in a Google Chrome window. I don't know why it's happening and I want to stop it.

How do I do that?

Thanks.

For reasons I don't understand, after many years of opening document & video links in Firefox, several weeks ago they began opening in a Google Chrome window. I don't know why it's happening and I want to stop it. How do I do that? Thanks.

Chosen solution

Very likely you (or another software) setup Chrome as your default browser. Go to Preferences/General and check Always make sure Firefox is my default browser. This way, if Firefox isn't your default browser (as I think it's your case), you can set it up as default.

Check out the attached screenshot for a better understanding.

Read this answer in context 👍 0

All Replies (3)

mattcamp
mattcamp

Chosen Solution

Very likely you (or another software) setup Chrome as your default browser. Go to Preferences/General and check Always make sure Firefox is my default browser. This way, if Firefox isn't your default browser (as I think it's your case), you can set it up as default.

Check out the attached screenshot for a better understanding.

Marshalldoc
Marshalldoc Question owner

Thanks much.

Since it always opens to FF, I'd not considered that FF was somehow NOT my default browser, but upon checking, it wasn't; and upon redesignating FF as my default, a test link opened in FF... so,

Case closed.

mattcamp
mattcamp

Good, glad I could help.