X
Tap here to go to the mobile version of the site.

Support Forum

REal downloader plugin, how do I rid myself of it?

Posted

I uninstalled real player but the download feature is still in Firefox and is making the computer unstable. How do I rid myself of Real Player in Firefox? Real Player is currently not listed in the lists of plugins or extensions, but the download button is still at the top of the browser, and the feature is still active.

I uninstalled real player but the download feature is still in Firefox and is making the computer unstable. How do I rid myself of Real Player in Firefox? Real Player is currently not listed in the lists of plugins or extensions, but the download button is still at the top of the browser, and the feature is still active.

Chosen solution

I rid myself of Real Downloader.... Had to go to Safe Mode and in the search bar typed C:\Program Files (x86). Then chose real from the programs and deleted it. Thanks for all of your efforts!!!

Read this answer in context 0
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 26.0 r0

Application

  • Firefox 55.0.3
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
  • Support URL: https://support.mozilla.org/1/firefox/55.0.3/WINNT/en-US/

Extensions

  • Adblock Plus 2.9.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • All-in-One Sidebar 0.7.31.1 ({097d3191-e6fa-4728-9826-b533d755359d})
  • Bluhell Firewall 2.6.4 ({6BB5760D-F97E-421B-AF5B-8457A90C3CED})
  • Blur 7.5.9010 (donottrackplus@abine.com)
  • ColorfulTabs 31.2.0 ({0545b830-f0aa-4d7e-8820-50a4629a56fe})
  • JavaScript Debugger 0.9.89.1-signed.1-signed ({f13b157f-b174-47e7-a34d-4815ddfdfeb8})
  • JavaScript Deobfuscator 2.0.4 (jsdeobfuscator@adblockplus.org)
  • QuickJava 2.1.2 ({E6C1199F-E687-42da-8C24-E7770CC3AE66})
  • RoboForm Toolbar 8.2.8.8 ({22119944-ED35-4ab1-910B-E619EA06A115})
  • Speed Dial 0.9.6.18 ({64161300-e22b-11db-8314-0800200c9a66})
  • UnPlug 2.059 (unplug@compunach)
  • Webroot Filtering Extension 1.4.0.8 (webrootsecure@webroot.com)
  • Webroot Password Manager 3.2.40 ({8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda})
  • World Weather 2.0.1-signed.1-signed (jid0-5A9L1G4WlWHdWzODnr87yhDcOEY@jetpack)
  • YouTube High Definition 52.0.3 ({7b1bf0b6-a1b9-42b0-b75d-252036438bdc})
  • AniWeather 0.8.50.1-signed.1-signed ({4176DFF4-4698-11DE-BEEB-45DA55D89593}) (Inactive)
  • Bing Bar 5.0 (msntoolbar@msn.com) (Inactive)
  • Download YouTube Videos as MP4 1.8.10 ({b9bfaf1c-a63f-47cd-8b9a-29526ced9060}) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 5450
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.22164
  • driverDate: 2-14-2012
  • driverDate2:
  • driverVersion: 8.950.0.0
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'unavailable', u'description': u'GPU Process', u'log': [{u'status': u'unavailable', u'message': u'Multi-process mode is not enabled', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'skia', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webgl1DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
  • webgl1Renderer: Google Inc. -- ANGLE (ATI Radeon HD 5450 Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000079ee) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • webgl2DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
  • webgl2Renderer: Google Inc. -- ANGLE (ATI Radeon HD 5450 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 00000000000079ee) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: Yes
FredMcD
  • Top 10 Contributor
3163 solutions 42706 answers

Open the computer’s Programs Folder. Look for and remove Real anything.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the Applications folder. Linux: Check your user manual.

Open the computer’s '''Programs Folder. ''' Look for and remove Real anything. '''Windows:''' Start > Control Panel > Uninstall Programs. '''Mac:''' Open the '''Applications''' folder. '''Linux:''' Check your user manual.
Was this helpful to you? 1
Quote

Question owner

Real has been removed. It is embedded in Firefox. I even went to the registry and deleted the entries under the software section, but every couple of days real reenters the registry values again.

Real has been removed. It is embedded in Firefox. I even went to the registry and deleted the entries under the software section, but every couple of days real reenters the registry values again.
Was this helpful to you?
Quote
FredMcD
  • Top 10 Contributor
3163 solutions 42706 answers

Is Real listed as a plugin, or as an add-on?

If Real was removed from the computer, it would be removed from Firefox.

Did you remove Real Anything?


In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Is Real listed as a plugin, or as an add-on? If Real was removed from the computer, it would be removed from Firefox. Did you remove Real '''Anything?''' --------------- In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]] Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem. Thank you!
Was this helpful to you? 0
Quote

Helpful Reply

Real is completely removed from the computer. Real is not listed as a plugin, add-on, or extension but the download drop down is still at the top middle of the browser and is active, and still adds itself to the registry list of programs even after being removed.

Real is completely removed from the computer. Real is not listed as a plugin, add-on, or extension but the download drop down is still at the top middle of the browser and is active, and still adds itself to the registry list of programs even after being removed.
Was this helpful to you? 1
Quote
Happy112
  • Top 10 Contributor
383 solutions 3827 answers

Patriot1945 said

Real is completely removed from the computer. Real is not listed as a plugin, add-on, or extension but the download drop down is still at the top middle of the browser and is active, and still adds itself to the registry list of programs even after being removed.

There's a bit of confusion here : In your initial question you mention two different things : 'Real Downloader' and 'Real Player' Which one is it  ?

''Patriot1945 [[#answer-1003374|said]]'' <blockquote> Real is completely removed from the computer. Real is not listed as a plugin, add-on, or extension but the download drop down is still at the top middle of the browser and is active, and still adds itself to the registry list of programs even after being removed. </blockquote> There's a bit of confusion here : In your initial question you mention two different things : 'Real Downloader' and 'Real Player' Which one is it ?
Was this helpful to you?
Quote

Question owner

Real Down loader is part of Real Player. I uninstalled real player but the the firefox plugin is a leftover file that will not go away.

Real Down loader is part of Real Player. I uninstalled real player but the the firefox plugin is a leftover file that will not go away.
Was this helpful to you?
Quote
Happy112
  • Top 10 Contributor
383 solutions 3827 answers

Patriot1945 said

Real Down loader is part of Real Player. I uninstalled real player but the the firefox plugin is a leftover file that will not go away.

Like FredMcD asked you earlier : would it be possible for you to provide a screenshot  ?

''Patriot1945 [[#answer-1003378|said]]'' <blockquote> Real Down loader is part of Real Player. I uninstalled real player but the the firefox plugin is a leftover file that will not go away. </blockquote> Like FredMcD asked you earlier : would it be possible for you to provide a screenshot ?
Was this helpful to you?
Quote
Happy112
  • Top 10 Contributor
383 solutions 3827 answers

Could this be what you are talking about  ?

https://www.securitystronghold.com/gates/remove-real-downloader.html

Could this be what you are talking about ? https://www.securitystronghold.com/gates/remove-real-downloader.html
Was this helpful to you?
Quote

Question owner

When I go to this website and try to download the removal tool my security programs Malwarebytes, and Esset block the site, because that site is on a list of planting malware on computers

When I go to this website and try to download the removal tool my security programs Malwarebytes, and Esset block the site, because that site is on a list of planting malware on computers
Was this helpful to you?
Quote

Chosen Solution

I rid myself of Real Downloader.... Had to go to Safe Mode and in the search bar typed C:\Program Files (x86). Then chose real from the programs and deleted it. Thanks for all of your efforts!!!

I rid myself of Real Downloader.... Had to go to Safe Mode and in the search bar typed C:\Program Files (x86). Then chose real from the programs and deleted it. Thanks for all of your efforts!!!
Was this helpful to you?
Quote
Happy112
  • Top 10 Contributor
383 solutions 3827 answers

Patriot1945 said

I rid myself of Real Downloader.... Had to go to Safe Mode and in the search bar typed C:\Program Files (x86). Then chose real from the programs and deleted it. Thanks for all of your efforts!!!

Hey,   that's great - well done, you  !!!

Would you be a dear and mark your own (last) post as 'Chosen Solution'  ?

That way others will know and might benefit from it.

Again : you've done a great job  !

''Patriot1945 [[#answer-1003401|said]]'' <blockquote> I rid myself of Real Downloader.... Had to go to Safe Mode and in the search bar typed C:\Program Files (x86). Then chose real from the programs and deleted it. Thanks for all of your efforts!!! </blockquote> Hey, &nbsp; that's great - well done, you !!! Would you be a dear and mark your own (last) post as 'Chosen Solution' ? That way others will know and might benefit from it. Again : you've done a great job !
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.