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You downloaded newer version today and I can't play Cookie Jam without switching to chrome and I don't want to. How can I keep playing?

Posted

On Facebook,Cookie Jam downloads and says you have upgraded and it want play on new version. They suggest Google Chrome. I do not want that to become my default. I like Firefox and Thunderbird. Should I go to Facebook's game room? I am very particular about what I download. I have Windows 7 that I use for games and Facebook and e-mail. Help!!! Do I need to upgrade flash? Thanks ES

On Facebook,Cookie Jam downloads and says you have upgraded and it want play on new version. They suggest Google Chrome. I do not want that to become my default. I like Firefox and Thunderbird. Should I go to Facebook's game room? I am very particular about what I download. I have Windows 7 that I use for games and Facebook and e-mail. Help!!! Do I need to upgrade flash? Thanks ES

Chosen solution

I don't know what you are saying. When I download Flash Player, it always says it will change my system. I thought that meant it upgraded and deleted at the same time. I only upgraded Firefox today. Why should that affect Flash Player? I can play my other games with no problem. You are my browser and I don't want to change. Sorry, I know how to use my computer, but I am not very mechanical.

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 26.0 r0
  • Shockwave Flash 18.0 r0
  • Shockwave Flash 17.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0

More Information

FredMcD
  • Top 10 Contributor
4399 solutions 61750 answers

Let's start with; Your System Details shows;

Installed Plug-ins

Shockwave Flash 26.0 r0 Shockwave Flash 18.0 r0 Shockwave Flash 17.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here:

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version 26.0.0.151

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Let's start with; Your System Details shows; Installed Plug-ins Shockwave Flash 26.0 r0 Shockwave Flash 18.0 r0 Shockwave Flash 17.0 r0 <br>Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer. Flash: Grab the uninstaller from here: http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac Then reinstall the latest version. '''Note: Windows users''' should download the '''active_x''' for ''Internet Explorer.'' '''and''' the '''plugin''' for ''Plugin-based browsers'' (like Firefox). '''Note: Windows 8 and Windows 10''' have built-in flash players and Adobe will cause a conflict. Install the '''plugin only.''' Not the '''active_x.''' Flash Player '''Version 26.0.0.151''' https://get.adobe.com/flashplayer/ Direct link scans current system and browser '''Note: Other software''' is offered in the download. <Windows Only> https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) '''Note: Other software''' is offered in the download. <Windows Only> ------------- See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Chosen Solution

I don't know what you are saying. When I download Flash Player, it always says it will change my system. I thought that meant it upgraded and deleted at the same time. I only upgraded Firefox today. Why should that affect Flash Player? I can play my other games with no problem. You are my browser and I don't want to change. Sorry, I know how to use my computer, but I am not very mechanical.

I don't know what you are saying. When I download Flash Player, it always says it will change my system. I thought that meant it upgraded and deleted at the same time. I only upgraded Firefox today. Why should that affect Flash Player? I can play my other games with no problem. You are my browser and I don't want to change. Sorry, I know how to use my computer, but I am not very mechanical.
FredMcD
  • Top 10 Contributor
4399 solutions 61750 answers

A post was flagged as Solved Problem. If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post.

Go to that message, and use the Undo link to its right.


The Flash installer is supposed to remove the prior version, but sometimes it does not. Following the instructions I posted above should remove the old versions.

A post was flagged as '''Solved Problem.''' If the problem is not solved, please remove that flag. If you don’t, others that can help may not read this post. Go to that message, and use the '''Undo''' link to its right. ----------------- The Flash installer is supposed to remove the prior version, but sometimes it does not. Following the instructions I posted above should remove the old versions.

Question owner

Fred, there is no undo button for the 1st solution. You said it was solved. I put undo by my 2nd message and now I can not change your original "Solved" to UNDO. Does this matter. I can't change anything. Is there a phone number I can call to have someone walk me through this?

Fred, there is no undo button for the 1st solution. You said it was solved. I put undo by my 2nd message and now I can not change your original "Solved" to UNDO. Does this matter. I can't change anything. Is there a phone number I can call to have someone walk me through this?
FredMcD
  • Top 10 Contributor
4399 solutions 61750 answers

FredMcD said

If you don’t, others that can help may not read this post.
''FredMcD [[#answer-1003273|said]]'' <blockquote> If you don’t, others that can help may not read this post. </blockquote>