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Can't verify account by clicking link for email

  • 5 replies
  • 3 have this problem
  • Last reply by guigs

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I get the link; but it won't "link" when the button is clicked.

All Replies (5)

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What Mozilla account are you having problems with?

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Hi Pat,

Thank you for your question, my name is Rachel and I work at Mozilla. I would like to ask a couple of questions before taking this to a private message. Can you tell me if there are any issue clicking on links in other webpages? Second, if there is not, if you are comfortable sharing the details of the account please forward the email in which the link is not working to verify the account. From there I would like to consult a Sync developer.

Thank you, me email is guigs (at) mozilla (dot) com

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I can't do that either. The screen I get is attached. Exactly same problem. What's the solution guigs, as there is none posted.

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I don't have a solution at the moment, however this screenshot seems to indicate that javascript is disabled for the page. If you enable it or disable your add-ons temporarily by using Safe Mode you may find that to resolve.Diagnose Firefox issues using Troubleshoot Mode

In the meantime, please open a new questions from the 'Ask A Question' link at the top of the page.