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how to delete my quick converter from my MAC?

  • 2 replies
  • 10 have this problem
  • 4 views
  • Last reply by donnacb

donnacb
donnacb

Apple can't help me. I can delete the malware download so Safari isn't affected, just FireFox which I prefer to use. When I open a new tab, the browser goes to this website 

http://search.hmyquickconverter.com/?uid=177ed348-323f-4693-bbbb-e5aa45230551&uc=20170814&ap=appfocus1&source=ntm-d-bb8&page=newtab&implementation_id=converter_4.1.3
Apple can't help me. I can delete the malware download so Safari isn't affected, just FireFox which I prefer to use. When I open a new tab, the browser goes to this website http://search.hmyquickconverter.com/?uid=177ed348-323f-4693-bbbb-e5aa45230551&uc=20170814&ap=appfocus1&source=ntm-d-bb8&page=newtab&implementation_id=converter_4.1.3

Chosen solution

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious? If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

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All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer

Chosen Solution

One possible culprit would be an extension. You can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Command+Shift+a (Windows: Ctrl+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. Then cast a critical eye over the list on the right side. Any extensions that Firefox installs on its own are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious? If in doubt, disable.

Often a link will appear above at least one disabled extension to restart Firefox before the change takes effect. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

donnacb
donnacb Question owner

Thank you very much! This totally solved my problem.