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Signed add-on being disabled

Posted

I have an signed add-on:

       https://addons.mozilla.org/en-US/firefox/addon/recipefox/

But several users are reporting that my add-on is being disabled with the following explanation:

       RecipeFox could not be verified for use in Firefox and has been disabled.

I'm not sure how that can happen? I just happened on my laptop too, and I can find no way of re-enabling it, or just re-verifying it in the Mozilla repository? Do anyone know what is going on and how to re-enable/re-verify the add-on?

I'm on Firefox 54.0.1 (32-bit).

Frank

I have an signed add-on: https://addons.mozilla.org/en-US/firefox/addon/recipefox/ But several users are reporting that my add-on is being disabled with the following explanation: RecipeFox could not be verified for use in Firefox and has been disabled. I'm not sure how that can happen? I just happened on my laptop too, and I can find no way of re-enabling it, or just re-verifying it in the Mozilla repository? Do anyone know what is going on and how to re-enable/re-verify the add-on? I'm on Firefox 54.0.1 (32-bit). Frank
Quote

Additional System Details

Application

  • Firefox 54.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:54.0) Gecko/20100101 Firefox/54.0
  • Support URL: https://support.mozilla.org/1/firefox/54.0.1/WINNT/en-US/

Extensions

  • Adguard AdBlocker 2.6.7 (adguardadblocker@adguard.com)
  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Developer Assistant 0.3.0.20140917.1-signed.1-signed ({75739dec-72db-4020-aa9a-6afa6744759b})
  • Firefox Screenshots 6.6.0 (screenshots@mozilla.org)
  • Follow-on Search Telemetry 0.9.1 (followonsearch@mozilla.com)
  • Multi-process staged rollout 1.85 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Shield Recipe Client 1.0.0 (shield-recipe-client@mozilla.org)
  • Web Compat 1.1 (webcompat@mozilla.org)
  • recipefox 0.94 ({EA6F5510-6F4D-11DC-B4DA-1B6D56D89593}) (Inactive)

Javascript

  • incrementalGCEnabled: True

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  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.2a250c8a0e15)
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  • windowLayerManagerRemote: True
  • windowLayerManagerType: Basic

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Scribe
  • Top 25 Contributor
605 solutions 2903 answers

Hi, since this is an add-on specific question, it would be better if you submitted it in the add-ons forum https://discourse.mozilla-community.org/c/add-ons

Hi, since this is an add-on specific question, it would be better if you submitted it in the add-ons forum https://discourse.mozilla-community.org/c/add-ons
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Happy112
  • Top 10 Contributor
281 solutions 3071 answers
Hi   ! You need to get your add-on signed   -   see : https://support.mozilla.org/en-US/kb/add-on-signing-in-firefox and also : https://developer.mozilla.org/en-US/Add-ons/Distribution
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Helpful Reply

@Scribe: OK, I'll try to post the question in the add-on forum.

@Happy112: It is an add-on already approved and signed by Mozilla (see the link to the add-on) and according to your link

  • "Mozilla verifies and "signs" add-ons that follow a set of security guidelines. All add-ons hosted on addons.mozilla.org undergo this process in order to be signed."

So as far as I can see the add-on is correctly signed. Do you see anything else?

@Scribe: OK, I'll try to post the question in the add-on forum. @Happy112: It is an add-on already approved and signed by Mozilla (see the link to the add-on) and according to your link * "Mozilla verifies and "signs" add-ons that follow a set of security guidelines. All add-ons hosted on addons.mozilla.org undergo this process in order to be signed." So as far as I can see the add-on is correctly signed. Do you see anything else?
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cor-el
  • Top 10 Contributor
  • Moderator
15347 solutions 139146 answers

The extension is signed correctly and should install without problems.

Users can try to rename/remove the extensions.json file in the profile folder to see if that works. Also make sure that Firefox can connect to the Add-ons server to verify that the extension is still signed correctly (don't what URL Firefox uses).

The extension is signed correctly and should install without problems. *https://addons.mozilla.org/en-US/firefox/addon/recipefox/ Users can try to rename/remove the extensions.json file in the profile folder to see if that works. Also make sure that Firefox can connect to the Add-ons server to verify that the extension is still signed correctly (don't what URL Firefox uses).
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Happy112
  • Top 10 Contributor
281 solutions 3071 answers

mera461 said

@Happy112: So as far as I can see the add-on is correctly signed. Do you see anything else?

All I can see is : I goofed - big time  ! And I apologise.

''mera461 [[#answer-992437|said]]'' <blockquote> @Happy112: So as far as I can see the add-on is correctly signed. Do you see anything else? </blockquote> All I can see is : I goofed - big time ! And I apologise.
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Scribe
  • Top 25 Contributor
605 solutions 2903 answers

Looking again at your add-on, I see that it requires Java to work. However Java has been deprecated from FF52, so that may be causing the problem - Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?

Looking again at your add-on, I see that it requires Java to work. However Java has been deprecated from FF52, so that may be causing the problem - [[Why do Java, Silverlight, Adobe Acrobat and other plugins no longer work?]]
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Question owner

It used to depend on java, but from version 0.93 it no longer uses any java. I'll update the description to match that.

It used to depend on java, but from version 0.93 it no longer uses any java. I'll update the description to match that.
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cor-el
  • Top 10 Contributor
  • Moderator
15347 solutions 139146 answers
See also: *https://wiki.mozilla.org/Addons/Extension_Signing
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