Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to Open a Job Description in Indeed.

  • 1 reply
  • 1 has this problem
  • 283 views
  • Last reply by FredMcD

more options

When I click on a job title in Indeed to read the job description I get the following:

"An error has occurred.

Indeed has encountered a temporary error and could not complete your request. Rest assured that right now, emails are being sent and pagers being alerted to the situation.

If you need assistance you can contact us or visit our home page"'

But, when I use Internet Explorer this doesn't happen. I tried going to Options->Advanced->Network and cleared Cached Web Content where I read this how to fix this but it didn't. Any ideas? I prefer Firefox over IE.

Thank you for your help since I am job hunting.

When I click on a job title in Indeed to read the job description I get the following: "An error has occurred. Indeed has encountered a temporary error and could not complete your request. Rest assured that right now, emails are being sent and pagers being alerted to the situation. If you need assistance you can contact us or visit our home page"' But, when I use Internet Explorer this doesn't happen. I tried going to Options->Advanced->Network and cleared Cached Web Content where I read this how to fix this but it didn't. Any ideas? I prefer Firefox over IE. Thank you for your help since I am job hunting.

Chosen solution

Please provide public (no password) link(s) that we can check out. No Personal Information Please !


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

Read this answer in context 👍 2

All Replies (1)

more options

Chosen Solution

Please provide public (no password) link(s) that we can check out. No Personal Information Please !


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?