
i'm tired of being told to dowload Firefox when I have and its up to date
I'm also tired of congratulations when I am rerouted from what I want
Chosen solution
Do you have the .1 update to 54.0.1? You can check using the Troubleshooting Information page. Either:
- "3-bar" menu button > "?" button > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
In the first table on the page, you should find the full version number.
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Chosen Solution
Do you have the .1 update to 54.0.1? You can check using the Troubleshooting Information page. Either:
- "3-bar" menu button > "?" button > Troubleshooting Information
- (menu bar) Help > Troubleshooting Information
- type or paste about:support in the address bar and press Enter
In the first table on the page, you should find the full version number.
victorford said
I'm also tired of congratulations when I am rerouted from what I want
Can you copy/paste this message and/or copy/paste the page it appears on from the address bar?
Note - if you are seeing this page when you don't want to, update Firefox to the latest version Indefinite Articles Bellygraph Picobusiness Android Development Laboratory Google Mozilla Firefox
victorford said
Note - if you are seeing this page when you don't want to, update Firefox to the latest version Indefinite Articles Bellygraph Picobusiness Android Development Laboratory Google Mozilla Firefox
That is 'undefined.com', a redirect virus and a browser hijacker.
Go to the 3-bar menu => Addons => and look for any unfamiliar or suspicious looking extensions, like e.g.:
SafeSearch Incognito
SearchAssist Incognito
When you find any : remove them.
Do the same in Windows' Control Panel => Programs.
However : most malware will be 'hiding' somewhere , so
let's run malware scans :
Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners.
They all work differently - what one program doesn't pick up, the others might.