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I get the connection is not secure message on yahoo mail login. The security.mixed_content.block_display_content. fix hasn't fixed it. No problem using Edge.

  • 16 replies
  • 1 has this problem
  • 374 views
  • Last reply by yetloh

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I'm using Windows 10 and have had this problem intermittently but it now seems to be permanent. I've tried a Malwarebytes scan but this has revealed nothing. I can do basic computer stuff but I'm no expert. Many thanks for help.

Jim

I'm using Windows 10 and have had this problem intermittently but it now seems to be permanent. I've tried a Malwarebytes scan but this has revealed nothing. I can do basic computer stuff but I'm no expert. Many thanks for help. Jim

Chosen solution

Are you using a bookmark?

Did you try to use this URL?

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All Replies (16)

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What padlock do you see?

You can see a special padlock at the left end of the location/address bar.

  • a padlock with a strike through means that mixed active content is blocked.
  • a padlock with an exclamation mark attached means that mixed passive content (e.g. images) is present, but not blocked.

The shield icon, previously used for mixed active content, is now used for Tracking Protection.


You can check the Web Console (Tools -> Web Developer) for error messages about blocked and unsafe and mixed content.

  • "3-bar" menu button or Tools -> Web Developer
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Some users with "five part" server addresses for their mail are reporting problems with the site certificates. For example:

us.mg567.mail.yahoo.com

Does it help to use a "four part" server address:

https://mg.mail.yahoo.com/neo/launch

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Thanks for the responses. The padlock I have is pllain unbroken greenand doesn't have an exclamation mark attached. I had a look at the Web Console but could find no error messages about blocked and unsafe content and mixed content. I did find this comment but it really doesn't mean anything to me and I have no idea how to do this should it be necessary to solve this problem.

"The version of Tabzilla you are using is deprecated and will be removed in the future.

Please update to the new static version here: https://github.com/mozilla/tabzilla/"

When I am logged in to Yahoo mail the address shown is https://mg.mail.yahoo.com/neo/launch?.rand=e3p8dvmj3vkbq

Any further advice would be appreciated.

Jim

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Can you attach a screenshot to show what you see?

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yetloh said

The padlock I have is plain unbroken green and doesn't have an exclamation mark attached.

So does that mean the problem has cleared up? What's the problem at the moment?

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cor-el said

Can you attach a screenshot to show what you see?

Can do this but not sure quite what you want a screenshot of . Is it what I get when I try to login to Yahoo mail or the we console page?

jscher2000, problem is still the same - connection not secure messsage when I try to log in to Yahoo mail.

Jim

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yetloh said

jscher2000, problem is still the same - connection not secure messsage when I try to log in to Yahoo mail.

Oh, so on this server you don't get the green lock: https://login.yahoo.com/

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yetloh said

Can do this but not sure quite what you want a screenshot of . Is it what I get when I try to login to Yahoo mail or the we console page?

A screenshot of the message that you get when you are trying to login to Yahoo mail would be heplful.

I think I know where you got the 'mixed content idea' and 'scan for malware' from : those were solutions in older threads pertaining to this issue .......

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cor-el said

Can you attach a screenshot to show what you see?

Screenshot below.

Jim

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There no evidence of an insecure connection in this screenshot.

Can you post a screenshot of a page where you think that there is a security problem?

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As far as I know there is no insecure connection; when I use Edge or Chrome to connect I have no problem, but I prefer to use Firefox . Below are two screenshots of the page that comes up when I attempt to login using Firefox. Before I get to this stage I have to attempt to login twice. On the first occasion I simply get asked for my password again - with no suggestion that I have given the wrong password on the first attempt. On the second attempt I get this - screenshots show both parts of page.

Thanks for your help.

Jim

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Failed to load first screenshot, here it is

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Chosen Solution

Are you using a bookmark?

Did you try to use this URL?

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Thank you for those screenshots.

If you have any security or anti-virus software installed : would you try to disable it and see if that will make a difference  ?

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That was my initial guess -- uk.mg41.mail.yahoo.com is not covered by the certificate because it has too many parts (five parts separated by four dots).

Does it help to use a "four part" server address when you want to log in:

https://mg.mail.yahoo.com/neo/launch

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cor-el said

Are you using a bookmark? Did you try to use this URL?

Thank you very much Cor-el. Such a delightfully simple solution to something that has been bugging me for a couple of months. Thanks again.

Jim