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I cannot import bookmarks from another browser or HTML

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  • Last reply by cmw13

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I have downloaded Firefox 54.0.1 on a new desktop and cannot import my bookmarks from either Chrome or HTML. When I click on "show all bookmark" the Library is completely empty. I can't seem to save new bookmarks either. Can anyone help?

I have downloaded Firefox 54.0.1 on a new desktop and cannot import my bookmarks from either Chrome or HTML. When I click on "show all bookmark" the Library is completely empty. I can't seem to save new bookmarks either. Can anyone help?

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I deleted all places.sqlite files and my bookmarks miraculously appeared. Thank you.