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First time login still fails after enabling,clearing cookies and clearing history. Login occurs after closing firefox and restarting the computer.

  • 5 replies
  • 1 has this problem
  • 6 views
  • Last reply by Ben.

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When a user signs up on my website, the details are well captured but when it comes to the login part, login fails at first attemp. But when you close firefox and restart the computer, open firefox and try to login again, login succeeds. I have enabled and cleared cookies, cleared history, I even uninstalled and reinstalled a fresh copy of firefox but the behaviour is still the same. Why is this happening only on firefox but not on the rest of browsers? I prefer firefox that's why I came up with this question.

When a user signs up on my website, the details are well captured but when it comes to the login part, login fails at first attemp. But when you close firefox and restart the computer, open firefox and try to login again, login succeeds. I have enabled and cleared cookies, cleared history, I even uninstalled and reinstalled a fresh copy of firefox but the behaviour is still the same. Why is this happening only on firefox but not on the rest of browsers? I prefer firefox that's why I came up with this question.

All Replies (5)

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Try this first https://validator.w3.org/ to make sure that your code is W3C.org compliant (Web Standards Authority) this should tell you if have any errors in your HTML there is another for CSS https://jigsaw.w3.org/css-validator/ check your scripts If are recommended to make changes should do so since they write the rules so things run on all browsers.

Then see if you still have any issues.

Please let us know if this solved your issue or if need further assistance.

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My website is php based, I have cleaned my code thoroughly but still login fails. I have tried this "https://validator.w3.org/" but its showing me php errors

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If it is showing php errors is it making suggestions to repair the code line by line ? If so might want to go through your code to see if there are php errors and compare errors with this site https://phpcodechecker.com/ other than that I do not work with php and since we are all volunteers here to help fix this error might be better spent at https://stackoverflow.com/ or another site that has a community and a forum to help with such errors by fellow coders.

Please let us know if this solved your issue or if need further assistance.

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You could check the HTTP request headers and response headers to see if all cookies are send. Sometimes there is a domain or protocol (http -> https) switch.

If you use a bookmark then navigate to the login web page starting with the main page in case there is a problem with this bookmark.


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Thanks. It was a redirection problem