Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I fix error "broswer doesn't have plug in or helper application" when I attempt to open a PDF

jlblack
jlblack
more options

Attempting to open my bank statement, receive error " browser doesn't have plug in or helper application". Went thru some basic browser settings: updated version, clear cache & cookies, unblocked pop ups. Only option is to download statement then print.

Attempting to open my bank statement, receive error " browser doesn't have plug in or helper application". Went thru some basic browser settings: updated version, clear cache & cookies, unblocked pop ups. Only option is to download statement then print.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

First, you probably will get the best results printing from your stand-alone PDF reader application (e.g., Adobe Reader) compared with printing from Firefox's built-in viewer. To select your internal or external viewer, check the setting described in the following article:

View and edit PDF files using Firefox’s built-in viewer

One of the options should be to open the PDF automatically in your stand-alone PDF reader application -- Firefox will store the PDF in the Temp folder and not ask you where to download it.

Does that work any better?