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Autofill for email addresses has stopped working in DocuSign

  • 2 replies
  • 2 have this problem
  • 11 views
  • Last reply by cor-el

rlsnodgrass
rlsnodgrass
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I use DocuSign on a regular basis and I switched to Firefox from Chrome several months ago because Chrome wasn't autofilling email addresses/names but Firefox was. Now Firefox is no longer autofilling either. Is there a fix for this?

Thank you.

I use DocuSign on a regular basis and I switched to Firefox from Chrome several months ago because Chrome wasn't autofilling email addresses/names but Firefox was. Now Firefox is no longer autofilling either. Is there a fix for this? Thank you.

All Replies (2)

Happy112
Happy112
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Hi   !

A lot of users have reported this problem on   DocuSign's Community.

Have you tried to contact their Support  ?

https://support.docusign.com/en/contactSupport

cor-el
cor-el
  • Moderator
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Note that there are some form fill related prefs that you can look at on the about:config page.

  • browser.formfill.*
  • browser.formautofill.*
  • browser.formautofill.enabled

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.