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I have only ever had Mozilla Thunderbird as of the 14th I have lost everything on my email page! Can you tell me what happened.

Gmcweishar
Gmcweishar
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On the 14th (2 days ago) I went on to read my emails and "EVERYTHING" was gone! All my folders, drafts, messages sent, no messages received "EVERYTHING"! Is there anything I can do to retrieve anything! I'm so upset that all my pictures, special letters, everything "Gone"! Does anyone know what happened? Thank you!

On the 14th (2 days ago) I went on to read my emails and "EVERYTHING" was gone! All my folders, drafts, messages sent, no messages received "EVERYTHING"! Is there anything I can do to retrieve anything! I'm so upset that all my pictures, special letters, everything "Gone"! Does anyone know what happened? Thank you!

All Replies (1)

user01229325
user01229325
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Do you use CCleaner software? Their latest upgrade corrupted the Thunderbird profile.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

Using email for permanent storage is a very bad plan. If you insist on doing it at least create backups. It is a computer. Anything can and will happen.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data