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Firefox crashes

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  • 1 has this problem
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  • Last reply by FredMcD

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bp-dac1ec9c-077d-45b3-b817-dbdcc1170614

bp-dac1ec9c-077d-45b3-b817-dbdcc1170614

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Product Firefox Release Channel release Version 53.0.3 Build ID 20170518000419 OS Windows 7 OS Version 6.1.7600

bp-dac1ec9c-077d-45b3-b817-dbdcc1170614 Signature: mozilla::DisplayItemClip::ComputeRegionInClips

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation


See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?