Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

customization does not keep preferences

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

thanosp
thanosp
more options

I set up my preferences in customize page (thinks like search bar, home page and bookmark) exit and every time i close firefox and reopen it it isn't there. All of the buttons and search bar is gone.

I set up my preferences in customize page (thinks like search bar, home page and bookmark) exit and every time i close firefox and reopen it it isn't there. All of the buttons and search bar is gone.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.