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не могу зайти в личный кабинет

Posted

Не получается зайти в личный кабинет вот на этом сайте https://esp.gettyimages.com/sign-in?returnUrl=/ ,хотя на других браузерах заходит нормально, а вот Mozilla Firefox не принимает пароль

Не получается зайти в личный кабинет вот на этом сайте https://esp.gettyimages.com/sign-in?returnUrl=/ ,хотя на других браузерах заходит нормально, а вот Mozilla Firefox не принимает пароль

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/58.0.3029.110 Safari/537.36

More Information

FredMcD
  • Top 10 Contributor
4250 solutions 59440 answers

First, be sure you are using the correct password.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Type about:preferences<enter> in the address bar.

  • Cookies; Select Privacy. Under History, select

Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.

  • Cache; Select Advanced > Network. Across from

Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Then restart. Poke around safe websites. Are there any problems?

First, be sure you are using the correct password. ------------------- Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. Type '''about:preferences'''<enter> in the address bar. * '''Cookies; ''' Select '''Privacy. ''' Under '''History, ''' select Firefox will '''Use Custom Settings. ''' Press the button on the right side called '''Show Cookies. ''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them. * '''Cache; ''' Select '''Advanced > Network. ''' Across from '''Cached Web Content, ''' Press '''Clear Now. ''' If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). While you are in safe mode; Type '''about:preferences#advanced'''<enter> in the address bar. Under '''Advanced, ''' Select '''General. ''' Look for and turn off '''Use Hardware Acceleration. ''' Then restart. Poke around safe websites. Are there any problems?

Question owner

Ничего не помогло(

Ничего не помогло(
FredMcD
  • Top 10 Contributor
4250 solutions 59440 answers

Type about:preferences#security<enter> in the address bar.

Under Logins, Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.


How do you mean; does not accept the password? Is it recording the wrong password, not saving it . . . . . . .  ?

Type '''about:preferences#security'''<enter> in the address bar. Under '''Logins, ''' Turn on '''Remember Logins. ''' To check the passwords you have listed, press '''Saved Logins. ''' ---------------- How do you mean; does not accept the password? Is it recording the wrong password, not saving it . . . . . . . ?

Question owner

Привет,пароль правильный и в других браузерах я захожу нормально в личный кабинет,а вот в Mozilla Firefox не заходит

Привет,пароль правильный и в других браузерах я захожу нормально в личный кабинет,а вот в Mozilla Firefox не заходит
FredMcD
  • Top 10 Contributor
4250 solutions 59440 answers

There are some web pages that do not allow browsers to record or fill in the log-in information. But if you go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) you can find several add-ons that can override this, and give you better control of your password information. You can also try a Form Filling add-on.

There are some web pages that do not allow browsers to record or fill in the log-in information. But if you go to the [https://addons.mozilla.org/en-US/firefox/ Mozilla Add-ons Web Page] {web Link} (There’s a lot of good stuff here) you can find several add-ons that can override this, and give you better control of your password information. You can also try a '''Form Filling''' add-on.

Question owner

ничего не получается,не знаю что ещё делать((

ничего не получается,не знаю что ещё делать((
FredMcD
  • Top 10 Contributor
4250 solutions 59440 answers

I will call for others to help out.

I will call for others to help out.