Wont boot says file MSVCP140.dll is not on my computer how do I re-install this file
Thunderbird updater froze during an update and wouldnt resume download for 15 minutes, the progress bar was only about a quarter of the way along and stopped, when I tried to boot thunderbird it came up with the message Thunderbird cannot start, file MSVCP140.dll is missing on this computer, I have tried to re download several times as it suggests as a fix and each time the exe file will not run can anyone help me get it going again without loosing all my mail and contacts?. Many thanks Chris Coxon.
Chosen solution
Chris-Coxon said
Thunderbird updater froze during an update and wouldnt resume download for 15 minutes, the progress bar was only about a quarter of the way along and stopped, when I tried to boot thunderbird it came up with the message Thunderbird cannot start, file MSVCP140.dll is missing on this computer, I have tried to re download several times as it suggests as a fix and each time the exe file will not run can anyone help me get it going again without loosing all my mail and contacts?. Many thanks Chris Coxon.
It is not a Mozilla firefox problem though the download of the update triggered it - it corrupted the MSVCP140.dll file which is a windows 7 O/S file, I restored the system to a save point 3 days before the download and even though the screen message after said the restore had not been complete, the corrupted file was restored and Thunderbird boots up OK. Nearly all the other sites online offering the file available for download are trying to make money off you by downloading their special downloading tool and not actually giving you access to the file you need so dont waste your time with them.
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I have tried to re download several times as it suggests as a fix and each time the exe file will not run
What exactly did you try to download? Please provide a link.
What .exe file does not run?
https://www.mozilla.org/en-US/thunderbird/ the green download button, the exe file that is downloaded from that on to my downloads bar will not work when I try to run it.
Try to download and install the latest Microsoft Visual C++ 2015 for your version of Windows. https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Gonna try it :)
Modified by StachuTZN
Chosen Solution
Chris-Coxon said
Thunderbird updater froze during an update and wouldnt resume download for 15 minutes, the progress bar was only about a quarter of the way along and stopped, when I tried to boot thunderbird it came up with the message Thunderbird cannot start, file MSVCP140.dll is missing on this computer, I have tried to re download several times as it suggests as a fix and each time the exe file will not run can anyone help me get it going again without loosing all my mail and contacts?. Many thanks Chris Coxon.
It is not a Mozilla firefox problem though the download of the update triggered it - it corrupted the MSVCP140.dll file which is a windows 7 O/S file, I restored the system to a save point 3 days before the download and even though the screen message after said the restore had not been complete, the corrupted file was restored and Thunderbird boots up OK. Nearly all the other sites online offering the file available for download are trying to make money off you by downloading their special downloading tool and not actually giving you access to the file you need so dont waste your time with them.