Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My browser freezes the error plugin-container.exe stopped responding sometimes even gets stuck automatic reboots the computer help

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by FredMcD

more options

When I watch, gif animation and video files sometimes online games Firefox freezes, gets stuck, and generally there's nothing I can do, and the computer automatic reloads, help

When I watch, gif animation and video files sometimes online games Firefox freezes, gets stuck, and generally there's nothing I can do, and the computer automatic reloads, help

All Replies (1)

more options

Is this only when you are watching clips?

Start Firefox in Safe Mode by holding down the <Shift> (Mac=Options) key, and then starting Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?