X
Tap here to go to the mobile version of the site.

Support Forum

How to install firefox on a pc without an existing browser

Posted

I have a desktop PC (Windows 10) and my sister's laptop (Windows 7). The laptop lost power while booting up, because the power lead wasn’t fully plugged in and must have only just made electrical contact and then eased out of the socket by a half-a-millimetre. Replugged it properly and attempted to boot up again. Windows started some ‘repair’ routine (which I have never seen before), examined loads of files for 5 minutes or so and then reported that it ‘could not repair this PC’.

I closed it down, tried a further re-boot and this proceeded normally and I was able to open File Explorer, Thunderbird, Acrobat, Wordpad, Windows Photo Gallery, etc. So all appeared normal except Firefox where attempts to open/load it produced the following error message:

"C:\Program Files (x86)\Mozilla Firefox\firefox.exe

The version of this file is not compatible with the version of Windows you’re running.  Check your computer’s system information to see whether you need an x86 (32-bit)  x64 (64-bit) version of the program, and then contact the software publisher."

I have since attempted to uninstall it but was informed that "it appeared already to have been uninstalled".

The problem now, of course, is that I don't have a browser. (The laptop was 'built' by somebody else who preferred Firefox to Internet Explorer and who must have uninstalled IE.) How do I download a browser (Firefox) when I haven’t got one to start with? Any ideas?

Could I download the .exe file on my desktop PC, transfer it via memory stick to the laptop, and then execute it? Or will the downloaded .exe file be tailored in some way for the PC on which the download was originally done?

I have a desktop PC (Windows 10) and my sister's laptop (Windows 7). The laptop lost power while booting up, because the power lead wasn’t fully plugged in and must have only just made electrical contact and then eased out of the socket by a half-a-millimetre. Replugged it properly and attempted to boot up again. Windows started some ‘repair’ routine (which I have never seen before), examined loads of files for 5 minutes or so and then reported that it ‘could not repair this PC’. I closed it down, tried a further re-boot and this proceeded normally and I was able to open File Explorer, Thunderbird, Acrobat, Wordpad, Windows Photo Gallery, etc. So all appeared normal except Firefox where attempts to open/load it produced the following error message: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe The version of this file is not compatible with the version of Windows you’re running. Check your computer’s system information to see whether you need an x86 (32-bit) x64 (64-bit) version of the program, and then contact the software publisher." I have since attempted to uninstall it but was informed that "it appeared already to have been uninstalled". The problem now, of course, is that I don't have a browser. (The laptop was 'built' by somebody else who preferred Firefox to Internet Explorer and who must have uninstalled IE.) How do I download a browser (Firefox) when I haven’t got one to start with? Any ideas? Could I download the .exe file on my desktop PC, transfer it via memory stick to the laptop, and then execute it? Or will the downloaded .exe file be tailored in some way for the PC on which the download was originally done?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 25.0 r0 [What's this? Not installed]

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

FredMcD
  • Top 10 Contributor
4117 solutions 57480 answers

Using another computer, Download Firefox Full Version For All languages And Systems onto a thumb drive. After, plug the thumb into your system. http://www.mozilla.org/en-US/firefox/all/

Using another computer, Download Firefox Full Version For All languages And Systems onto a thumb drive. After, plug the thumb into your system. http://www.mozilla.org/en-US/firefox/all/
jscher2000
  • Top 10 Contributor
8429 solutions 68766 answers

As a footnote to the above, her current installation is most likely the standard Windows version (32-bit), and not the the 64-bit version, judging by the program folder name.

As a footnote to the above, her current installation is most likely the standard Windows version (32-bit), and not the the 64-bit version, judging by the program folder name.