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Since I updated to the latest version, I'm getting everything going black occasionally.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by philipp

FrankTAW
FrankTAW
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There's no particular pattern to this. The tabs are still visible, but going to a different tab the window is still black. The only way I've found to fix it is to close and reopen Firefox. I'm running Windows 10 version 1607, I have an Acer H233H monitor.

There's no particular pattern to this. The tabs are still visible, but going to a different tab the window is still black. The only way I've found to fix it is to close and reopen Firefox. I'm running Windows 10 version 1607, I have an Acer H233H monitor.

All Replies (2)

the-edmeister
the-edmeister
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Please see this KB article: https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

philipp
philipp
  • Moderator
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hi frank, can you please try to update the driver for your intel graphics hardware?: https://downloadcenter.intel.com/download/26229/Intel-Graphics-Driver-for-Windows-10-15-40-4th-Gen-