Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Red broken lock on http sites tells users there is an error when nothing is wrong.

  • 4 replies
  • 2 have this problem
  • Last reply by George

more options

I maintain about 50 websites and I'm now getting complaints from customers who think their sites are suddenly insecure. Sites that don't collect personal information and don't have any login form. The use of the color red means "error" to people. It should really show a neutral color, or maybe a clear lock. If everyone continues to see a red broken lock on all http sites the symbol will become meaningless and ignored by most users. Or were you expecting all sites to suddenly install SSL certificates even when there is no need?

I'm referring to version 50.0.1.

All Replies (4)

more options

hello, could you please provide a sample of a page without a login form that displays the broken secure site indicator?

more options
more options
more options

This was the article that alarmed me. Was it inaccurate?

Note that it also has a broken lock.

Modified by George