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One of my contacts cannot get my emails, I am getting error message saying she is blocked. What can I do?

  • 4 replies
  • 4 have this problem
  • 3 views
  • Last reply by Gail227

Gail227
Gail227

My emails to this one long time contact are bouncing back. The address is correct. I am receiving her emails to me.

My emails to this one long time contact are bouncing back. The address is correct. I am receiving her emails to me.

Chosen solution

I'd have your friend to check with his or her email provider (barracudanetworks.com). The error is from their server.

In any case, this has got nothing to do with Thunderbird.

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All Replies (4)

christ1
christ1
  • Top 25 Contributor

What is the exact error message?

Gail227
Gail227 Question owner

Your message was rejected by d29167a.ess.barracudanetworks.com permanent failure for ----------email address of friend---blocked.

They tell me to contact postmaster etc. but I have emailed that address twice with no reply. Gail

christ1
christ1
  • Top 25 Contributor

Chosen Solution

I'd have your friend to check with his or her email provider (barracudanetworks.com). The error is from their server.

In any case, this has got nothing to do with Thunderbird.

Gail227
Gail227 Question owner

Thank you