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won't recognize old profiles on file in default folder

Posted

A virus hosed my Windows 10 system. In restoring my apps, I reinstalled the latest version of Firefox. It created its own default profile. I have saved earlier Profiles in a separate folder on a different drive. I copied them back to the default folders in the Users folder. When I run Profile Manager, it only shows the one Profile just created but won't recognize or list those other profiles. I need some help, since those profiles have all my Bookmarks, extensions, etc. Please help.

A virus hosed my Windows 10 system. In restoring my apps, I reinstalled the latest version of Firefox. It created its own default profile. I have saved earlier Profiles in a separate folder on a different drive. I copied them back to the default folders in the Users folder. When I run Profile Manager, it only shows the one Profile just created but won't recognize or list those other profiles. I need some help, since those profiles have all my Bookmarks, extensions, etc. Please help.

Chosen solution

You nailed it. Now it works. If everything else did that was screwed up by the virus, the world would be a happier place.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • The plugin allows you to have a better experience with Microsoft SharePoint

Application

  • Firefox 50.1.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Support URL: https://support.mozilla.org/1/firefox/50.1.0/WINNT/en-US/

Extensions

  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • RoboForm Toolbar 7.9.23.0 ({22119944-ED35-4ab1-910B-E619EA06A115})
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Skype Click to Call 6.9.0.12585 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 970
  • adapterDescription2:
  • adapterDeviceID: 0x13c2
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 4096
  • adapterRAM2:
  • adapterSubsysID: 29743842
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.351
  • driverDate: 8-7-2015
  • driverDate2:
  • driverVersion: 10.18.13.5382
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes; D3D11 blacklisted with DLL nvwgf2um.dll (10.18.13.5382); Using D3D9 API
  • webgl2Renderer: (no info)
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 970 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4255 solutions 59597 answers
'''http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder''' '''https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles''' '''https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible''' Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? How many should be there?
the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40228 answers

The profiles.ini file determines what appears in the Profile Manager.

The '''profiles.ini''' file determines what appears in the Profile Manager.

Question owner

There should be six profiles in every location I have them. In three different locations -- the two default locations in Windows\Users\etc. and a separate location on a different drive. There should be seven profiles. When I open Firefox Profile Manager, it shows only one [Default], created when I reinstalled Firefox. Does this help at all?

There should be six profiles in every location I have them. In three different locations -- the two default locations in Windows\Users\etc. and a separate location on a different drive. There should be seven profiles. When I open Firefox Profile Manager, it shows only one [Default], created when I reinstalled Firefox. Does this help at all?
FredMcD
  • Top 10 Contributor
4255 solutions 59597 answers

Firefox only scans one folder for profiles; Win 7: C:\Users\<User>\AppData\Roaming\Mozilla\Firefox\Profiles

Firefox only scans one folder for profiles; Win 7: C:\Users\<User>\AppData\Roaming\Mozilla\Firefox\Profiles

Question owner

We'r getting closer to resolution. The profiles.ini shows only the profile created as the default at installation. Now, how should I edit that file without screwing things even further?

We'r getting closer to resolution. The profiles.ini shows only the profile created as the default at installation. Now, how should I edit that file without screwing things even further?
cor-el
  • Top 10 Contributor
  • Moderator
17530 solutions 158495 answers

Helpful Reply

You can use the Profile Manager and create a new profile. Click the Choose folder button and browse to one of the other profiles that aren't listed yet in the Profile Manager window. Firefox will recognize this profile and use its contents. Continue to create a new profile until you see them all in the Profile Manager.

You can use the Profile Manager and create a new profile. Click the Choose folder button and browse to one of the other profiles that aren't listed yet in the Profile Manager window. Firefox will recognize this profile and use its contents. Continue to create a new profile until you see them all in the Profile Manager. *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues *http://kb.mozillazine.org/profiles.ini_file

Chosen Solution

You nailed it. Now it works. If everything else did that was screwed up by the virus, the world would be a happier place.

You nailed it. Now it works. If everything else did that was screwed up by the virus, the world would be a happier place.
FredMcD
  • Top 10 Contributor
4255 solutions 59597 answers

It's too bad we can't get viruses to turn on their creators.

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

It's too bad we can't get viruses to turn on their creators. Hello, I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
FredMcD
  • Top 10 Contributor
4255 solutions 59597 answers

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

These can't get your data back, but will help in the future. These add-ons can be a great help by backing up and restoring Firefox '''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose. '''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link} Import/Export extension preferences