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When I click on firefox icon (windows 7) to open the window I keep getting a UAC box requesting to do firefox software update. Why?

  • 7 replies
  • 2 have this problem
  • 3 views
  • Last reply by FredMcD

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I have Windows 7 desktop. When I click on the icon to open Firefox a UAC box pops up asking "do you want to allow the following program to make changes to this computer?" Says Program Name: Firefox Software Update, Verified Publisher: Mozilla Corporation, File Origin: Hard drive on this computer. I answered yes once and had to restore to a previous restore point. This UAC box pops up each time I click on the icon to open Firefox. Please help!!!

I have Windows 7 desktop. When I click on the icon to open Firefox a UAC box pops up asking "do you want to allow the following program to make changes to this computer?" Says Program Name: Firefox Software Update, Verified Publisher: Mozilla Corporation, File Origin: Hard drive on this computer. I answered yes once and had to restore to a previous restore point. This UAC box pops up each time I click on the icon to open Firefox. Please help!!!

Chosen solution

Some protection programs don't like the update/install stubs. Download Firefox For All languages And Systems {web link}

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All Replies (7)

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You are correct to check on this file. For about 8 months, fake Firefox and other "update" notices have been flooding the web. But I think yours may be real. If you want, you can;

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1

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I got this email:

"You are correct to check on this file. For about 8 months, fake Firefox and other "update" notices have been flooding the web. But I think yours may be real. If you want, you can;

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1"

My version of Firefox is up-to-date. Unfortunately this did not resolve the issue. Any other suggestions I can try?

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Your System Details shows you are using Firefox v50.

FredMcD said

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1
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I installed Firefox Setup Stub 50.1.0.exe. This still does not fix the problem. Is there something else I can try???? Or should I uninstall then reinstall Firefox?

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Chosen Solution

Some protection programs don't like the update/install stubs. Download Firefox For All languages And Systems {web link}

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Thanks FredMcD, your last suggestion worked!!! Thank you ever so much!!!!!

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Glad to help. Safe Surfing.