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Every day Firefox runs out of memory and runs at 15% CPU before eventually crashing

  • 8 replies
  • 8 have this problem
  • 74 views
  • Last reply by cor-el

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Hello Since late December Firefox has become slow and unstable, requiring regular restarts. See below crash reports. There is a gap because I went on vacation. I do not use this PC much (only to run some extensions) and use FF to run some extensions so it is not my browsing / usage (although it might be the extensions I'm running?) Please help!

bp-74aed823-cc3d-4559-adc0-785852170114	14/01/2017 17:42 
bp-5dffe579-a08d-4484-aabe-513f62170113	13/01/2017 09:41 
bp-5b8b5408-b5c7-4629-b5c4-ffc832161222	22/12/2016 23:02 
bp-8d9600f9-877f-401c-910c-6c9c62161221	21/12/2016 07:56 
bp-d0124817-0c02-4e8a-9198-77d202161220	20/12/2016 23:12 
bp-506d6a6b-3ebc-4605-a3aa-b63ba2161219	19/12/2016 13:03 
bp-9e019485-7da4-4f4d-b8ed-698b72161218	18/12/2016 21:24 
bp-feed446a-d305-4fbd-8e6e-497092161217	17/12/2016 09:35 

Modified by cor-el

All Replies (8)

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bp-74aed823-cc3d-4559-adc0-785852170114 Signature: IPCError-browser | ShutDownKill

Attention Sumo's there are 40 related bug reports

IPSEng32.dll = Symantec Intrusion Detection

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ++++++++++++++++++++++++++++++++++++++++++++++++++ bp-5dffe579-a08d-4484-aabe-513f62170113

Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured

IPSEng32.dll = Symantec Intrusion Detection

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

This is for Sumo's Related Bugs 1257387 NEW --- crash in OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured

Note: The crash report lists this program; KLOCKDLL.dll = unknown – found reference to ‘Keyboard Lock Status driver’ ++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-5b8b5408-b5c7-4629-b5c4-ffc832161222 Signature: OOM | small

System Memory Use Percentage 89

Attention Sumo's there are 40 related bug reports

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

IPSEng32.dll = Symantec Intrusion Detection


Note: The crash report lists this program; KLOCKDLL.dll = unknown – found reference to ‘Keyboard Lock Status driver’ +++++++++++++++++++++++++++++++++++++++++++++++++ bp-8d9600f9-877f-401c-910c-6c9c62161221

Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder

IPSEng32.dll = Symantec Intrusion Detection

This is for Sumo's Related Bugs 1257387 NEW --- crash in OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured


Note: The crash report lists this program; KLOCKDLL.dll = unknown – found reference to ‘Keyboard Lock Status driver’ +++++++++++++++++++++++++++++++++++++++++++++++++ bp-d0124817-0c02-4e8a-9198-77d202161220 Signature: OOM | small

System Memory Use Percentage 88

Attention Sumo's there are 40 related bug reports

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation

IPSEng32.dll = Symantec Intrusion Detection


Note: The crash report lists this program; KLOCKDLL.dll = unknown – found reference to ‘Keyboard Lock Status driver’

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Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

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Try to disable multi-process tabs in Firefox. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

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Hello,

Thank you for your reply.

I set this config this morning.

Tonight RAM usage is nearly at typical crash levels (currently 1.6GB with one tab open, and is running at 4% CPU). This is better than normal after 12 hours of sitting there, and it hasn't crashed yet, but it is still very slow.

Is there anything else I can try?

David

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Update: I have not used FF this evening, but see it's now running at 15% - 16% CPU and RAM has reached 1.73GB. It is very slow...

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Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

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I have a similar problem bp-0a62504e-71da-469b-bb94-b13611170518

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Hi rflexible

Best would be to keep the discussion in your own thread and nor post in multiple threads to avoid confusion about your issue and what has been tried.

This is also an older thread from January 2017, so I'm going to lock this thread.

Please do not reopen older threads since all crashes are different anyway.

Modified by cor-el