X
Tap here to go to the mobile version of the site.

Support Forum

Firefox keeps resetting back to default and removing my settings. Is there a fix to this?

Posted

No matter what version of firefox I have, if I close firefox and click on it again, it will reset my settings and go back to default. Is there a fix to this? Its driving me insane. Ive tried everything from uninstall and reinstall to going into the the about:config and seeing if that .js is there. Ive tried to disable add-ons (although the only ones there are the default) and nothing seems to be working. Please say there is a fix to this.

No matter what version of firefox I have, if I close firefox and click on it again, it will reset my settings and go back to default. Is there a fix to this? Its driving me insane. Ive tried everything from uninstall and reinstall to going into the the about:config and seeing if that .js is there. Ive tried to disable add-ons (although the only ones there are the default) and nothing seems to be working. Please say there is a fix to this.

Additional System Details

Installed Plug-ins

  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.111.2 for Mozilla browsers
  • Shockwave Flash 24.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; rv:51.0) Gecko/20100101 Firefox/51.0

More Information

FredMcD
  • Top 10 Contributor
4398 solutions 61685 answers

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

'''https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save''' '''Note:''' Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Question owner

I do have advanced system care. Are you telling me to uninstall it?

I do have advanced system care. Are you telling me to uninstall it?
FredMcD
  • Top 10 Contributor
4398 solutions 61685 answers

Open its settings and have it leave the browsers alone.

Open its settings and have it leave the browsers alone.

Question owner

This did not fix the problem. Do you have any other ideas?

This did not fix the problem. Do you have any other ideas?
FredMcD
  • Top 10 Contributor
4398 solutions 61685 answers

Did you check out the link I posted? Make sure nothing in the profile folders is Read-Only.

Did you check out the link I posted? Make sure nothing in the profile folders is '''Read-Only.'''