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Windows 10. WUnderground gives rotating circle, not full load, works on other browsers, tried refresh no joy. Help.

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  • 2 have this problem
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  • Last reply by FredMcD

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WUnderground works fine on other browsers, I get a partial download on some WUnderground sites (US weather locations), rotating circle, no forecast and no radar, rotating circle only. I get full working download including radar and forecast on Canada locations. I tried the help articles - did a full Firefox refresh, no joy. Tried changing settings, no joy. Dumped add- ons, no joy. Is clearly a setting of some kind. Browser work s fine on all other sites. I use Avira anti-virus. Also did a complete Microsoft viral check. Again, no joy. Any help?

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Please provide a public link that we can check out.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.