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On "Create a Firefox Account to continue to Firefox Sync" page, has a red "Working..." bar and spinning wheel of death.

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  • 2 have this problem
  • 83 views
  • Last reply by Slycon

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Earlier tonight I set up a Firefox account (I've been a loyal user of the browser 10+ years), and everything worked fine. When I tried to log in to Sync it produced the above result. After waiting well over an hour for it to actually log in, I decided to delete the account and create it directly from the Sync page, but the same result occurred.

Chosen solution

hi Slycon, sorry for the late reply. unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track

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Chosen Solution

hi Slycon, sorry for the late reply. unfortunately this is currently a known issue in firefox 50 when you have set the browser to run in permanent private browsing mode ("never remember history" in the options > privacy panel). firefox developers are working to get this fixed in upcoming versions again...

Settings for privacy, browsing history and do-not-track

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Thank you so much philipp, and while I hope the developers do indeed fix the issue in upcoming versions, changing my settings resolved my issue. I was able to sign in to Sync, and I now have access to my bookmarks/passwords on my mobile phone.