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When opening mozilla. It reads mozilla not responding.What to do?

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  • 1 has this problem
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  • Last reply by FredMcD

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When opening firefox to get to my home page, home page does not appear,instead it reads mozilla not responding. Every has been fine since 2012 unit I downloaded your patch on 10/17/16. If I reboot the computer everything is fine until computer is turned off. Then to get my homepage back I have to rebooth again. Please help.

Chosen solution

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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wizmcgraw said

Every has been fine since 2012 unit I downloaded your patch on 10/17/16.

Uh-oh, there have been numerous reports of a fake patch, advertised on a colorful page with a large Firefox logo, which unfortunately installs malware on your system. Please use the free cleaning programs in the following support article to clean your system:

Troubleshoot Firefox issues caused by malware

Also, for reference:

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Chosen Solution

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.