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Javascript problem

  • 6 replies
  • 18 have this problem
  • 2727 views
  • Last reply by denisgil

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I am not sure from exactly when but recent update cause JavaScript to stop working. I have the latest version

The reset did not work and I turned every 'Javascript options to true as a test. I also flush any cache. My site still does not work (only in firefox)

Here is the web site: www.rch.ca   

The home page bubble should scroll down in the main page, and other bubbles (on other section of the main page) are not shown if I am scrolling down myself with the mouse.

Chosen solution

Hi,

Thanks for the follow-up. We found the problem. Google maps infobox was not supported anymore. Other browser had no problem with it so I guess firefox is just more strict about it. I will see if I can update JQuery has it might have some dependencies.

Thanks Again

Read this answer in context 👍 1

All Replies (6)

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Javascript is built into Firefox.

http://kb.mozillazine.org/JavaScript_is_not_Java

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 101 Release date July 2016 http://java.com/en/download/manual.jsp

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I had Java 1.7 and update to the latest as indicated. I still have the same problem. Did you tried my site on your side ? Do you need more information from me in order to find-out what is going-on.

Denis

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This is the best I can do; https://java.com/en/download/help/ Java Help Center

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I will try to dig-in in more detail but since this is happening only with your browser I might recommend to my visitors to change browser ! Even IE is working and normally it is the one that had most of the problems. I taught I would have more support from your team.

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Could you update jQuery? There seems to be a version conflict:

When I open Firefox's web console below your page (Ctrl+Shift+k, or the Developer menu) and paste the following and press Enter --

console.log(jQuery().jquery);

-- the current version is 1.7.2. I think it's because this file:

http://rch.ca/wp-content/themes/multi/js/plugins.js

is loading after this file:

http://rch.ca/wp-includes/js/jquery/jquery.js?ver=1.11.3

(which you also might want to update, but first things first).

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Chosen Solution

Hi,

Thanks for the follow-up. We found the problem. Google maps infobox was not supported anymore. Other browser had no problem with it so I guess firefox is just more strict about it. I will see if I can update JQuery has it might have some dependencies.

Thanks Again

Modified by denisgil