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Why does Netflix continue to show a black screen when attempting to play a video?

Posted

The black screen persists even after enabling:

1. Digital Rights Management 2. Google Widevine 3. Adobe Primetime Decryption Module 4. Microsoft Silverlight

ANSWER: You need to make sure that Firefox remembers history. That solved the problem.

The black screen persists even after enabling: 1. Digital Rights Management 2. Google Widevine 3. Adobe Primetime Decryption Module 4. Microsoft Silverlight ANSWER: You need to make sure that Firefox remembers history. That solved the problem.

Chosen solution

Please repeat your solution in a new reply, and select that response as Solved Problem to help out others, please.

That was very good work.

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • Google Update
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • 5.1.50709.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0

More Information

FredMcD
  • Top 10 Contributor
4247 solutions 59410 answers

Chosen Solution

Please repeat your solution in a new reply, and select that response as Solved Problem to help out others, please.

That was very good work.

Please repeat your solution in a new reply, and select that response as '''Solved Problem''' to help out others, please. That was very good work.