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I cannot receive messages. I can send but not receive.

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  • 1 has this problem
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  • Last reply by christ1

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There have been mo changes with my ISP, I've logged in using the web browser and I can receive and send emails through this system fine so no changes there.

I was travelling earlier in the week and took my computer and all was working fine in the hotel (and before I left from home). The first day back from travelling and I used Thunderbird again, it was not working. I don 't know if this is significant but thought I'd mention it. To my knowledge, I have made no changes to my computer.

I hope you can help.

Carrie

There have been mo changes with my ISP, I've logged in using the web browser and I can receive and send emails through this system fine so no changes there. I was travelling earlier in the week and took my computer and all was working fine in the hotel (and before I left from home). The first day back from travelling and I used Thunderbird again, it was not working. I don 't know if this is significant but thought I'd mention it. To my knowledge, I have made no changes to my computer. I hope you can help. Carrie

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