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I recently reinstalled Firefox and now cannot see my saved logins (saved in a backup).

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

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After a refresh FF was not responding correctly so it was uninstalled and reinstalled. I have it back up but now cannot see my saved logins even though I can see the exclusions list just not the passwords. I am using ver. 49 and copied both the logins and key files from the backup into the new "default" profile. When I open the logins file in Scratchpad I can see the data but each entry has a "null" after the "httpRealm" entry:

'id': 1,

     'hostname': 'https://www.google.com',
     'httpRealm': null,
     'formSubmitURL': 'https://www.google.com',

Other than this the file "looks" normal.

All Replies (3)

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One file has the site and user information. But both files have the (coded) password information.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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@FredMcD.. Thank you for your reply.

Yes the problem still persists. I had started in Safe mode in my original troubleshooting efforts with no difference. Sorry I left that bit out of my original posting.

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