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I recently reinstalled Firefox and now cannot see my saved logins (saved in a backup).

Posted

After a refresh FF was not responding correctly so it was uninstalled and reinstalled. I have it back up but now cannot see my saved logins even though I can see the exclusions list just not the passwords. I am using ver. 49 and copied both the logins and key files from the backup into the new "default" profile. When I open the logins file in Scratchpad I can see the data but each entry has a "null" after the "httpRealm" entry:

'id': 1,

     'hostname': 'https://www.google.com',
     'httpRealm': null,
     'formSubmitURL': 'https://www.google.com',

Other than this the file "looks" normal.

After a refresh FF was not responding correctly so it was uninstalled and reinstalled. I have it back up but now cannot see my saved logins even though I can see the exclusions list just not the passwords. I am using ver. 49 and copied both the logins and key files from the backup into the new "default" profile. When I open the logins file in Scratchpad I can see the data but each entry has a "null" after the "httpRealm" entry: 'id': 1, 'hostname': 'https://www.google.com', 'httpRealm': null, 'formSubmitURL': 'https://www.google.com', Other than this the file "looks" normal.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

One file has the site and user information. But both files have the (coded) password information.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

One file has the site and user information. But both files have the (coded) password information. Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?

Question owner

@FredMcD.. Thank you for your reply.

Yes the problem still persists. I had started in Safe mode in my original troubleshooting efforts with no difference. Sorry I left that bit out of my original posting.

@FredMcD.. Thank you for your reply. Yes the problem still persists. I had started in Safe mode in my original troubleshooting efforts with no difference. Sorry I left that bit out of my original posting.
FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers
I suggest you re-install v48. https://ftp.mozilla.org/pub/firefox/releases/48.0/