Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

where is my refresh button

  • 2 replies
  • 20 have this problem
  • 154 views
  • Last reply by kassy3

kassy3
kassy3
more options

as i am not that technical can you explain where my refresh button is on mozilla please,or located on my lenovo desk top pc thanks,

as i am not that technical can you explain where my refresh button is on mozilla please,or located on my lenovo desk top pc thanks,

Chosen solution

Type about:support in your address bar to bring up the Troubleshooting Information page.

  1. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  2. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  3. Click Finish and Firefox will reopen.
Read this answer in context 👍 4

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Type about:support in your address bar to bring up the Troubleshooting Information page.

  1. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  2. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  3. Click Finish and Firefox will reopen.
kassy3
kassy3 Question owner
more options

hi thanks for replying, I got the info page up but no refresh or reset button on right hand side????