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Flash player keeps crashes on Firefox and only firefox

Posted

Flash player keeps crashing on firefox and firefox only I've tried disabling Adobe Flash Protected mode that did nothing

Flash player keeps crashing on firefox and firefox only I've tried disabling Adobe Flash Protected mode that did nothing

Chosen solution

Ok it turns out the flash player issue was being cause by me having the new Windows 10 insider build nothing to do with Firefox or Flash Player

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Additional System Details

Installed Plug-ins

  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • Shockwave Flash 22.0 r0
  • Unity Player 5.3.6f1
  • iTunes Detector Plug-in

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:48.0) Gecko/20100101 Firefox/48.0

More Information

ImMine_ 0 solutions 7 answers

Try to install the newest Flash Version! :)

Try to install the newest Flash Version! :)

Question owner

I just did that a second ago the beta version that did nothing something I forgot it does load just crashes if you click on it.

I just did that a second ago the beta version that did nothing something I forgot it does load just crashes if you click on it.

Modified by AyanamiRei1

FredMcD
  • Top 10 Contributor
3591 solutions 49052 answers

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

If you have problems with current Shockwave Flash plugin versions then check this: * see if there are updates for your graphics drivers '''https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration''' * disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later) '''https://forums.adobe.com/message/4468493#TemporaryWorkaround''' * disable hardware acceleration in the Flash plugin '''https://forums.adobe.com/thread/891337''' See also: * '''http://kb.mozillazine.org/Flash#Troubleshooting'''

Helpful Reply

I've already done all of that and nothing

I've already done all of that and nothing

Question owner

uninstalling and reinstalling fixes it temporary until you log off/reboot

uninstalling and reinstalling fixes it temporary until you log off/reboot
FredMcD
  • Top 10 Contributor
3591 solutions 49052 answers

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

'''https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save''' '''Note:''' Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

Helpful Reply

That didn't work either this is the error I am getting

https://crash-stats.mozilla.com/report/index/bp-17c66acc-61a1-40a6-8277-dd3992160814

That didn't work either this is the error I am getting https://crash-stats.mozilla.com/report/index/bp-17c66acc-61a1-40a6-8277-dd3992160814
FredMcD
  • Top 10 Contributor
3591 solutions 49052 answers

You did not say that Firefox had crashed.

Product Firefox Release Channel beta Version 49.0b3 Build ID 20160811031722 OS Windows 10 OS Version 10.0.14901

Signature: F1398665248

Process Type plugin Shockwave Flash Version: 23.0.0.134 Note: Current Flash is Version 22.0.0.209

Attention Sumo's there are 20 related bug reports

uiautomationcore.dll = Microsoft UI Automation is the new accessibility framework for Microsoft Windows UI Automation Overview (Windows) - msdn.microsoft.com

CoreMessaging.dll = Microsoft

user32.dll = Windows User API

Kernel32.dll = Microsoft

combase.dll = Microsoft

ntdll.dll = Microsoft


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

You did not say that Firefox had crashed. Product Firefox Release Channel beta Version 49.0b3 Build ID 20160811031722 OS Windows 10 OS Version 10.0.14901 Signature: F1398665248 Process Type plugin Shockwave Flash Version: 23.0.0.134 '''Note: Current Flash is Version 22.0.0.209''' Attention Sumo's there are 20 related bug reports uiautomationcore.dll = Microsoft UI Automation is the new accessibility framework for Microsoft Windows [https://msdn.microsoft.com/en-us/library/windows/desktop/ee684076(v=vs.85).aspx UI Automation Overview (Windows) - msdn.microsoft.com] CoreMessaging.dll = Microsoft user32.dll = Windows User API Kernel32.dll = Microsoft combase.dll = Microsoft ntdll.dll = Microsoft ----------------- Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Chosen Solution

Ok it turns out the flash player issue was being cause by me having the new Windows 10 insider build nothing to do with Firefox or Flash Player

Ok it turns out the flash player issue was being cause by me having the new Windows 10 insider build nothing to do with Firefox or Flash Player