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Siriusxm player will not load on updated computer after July update

Firefox Troubleshooting
Oxylatium replied
mhef
mhef

After updating FIREFOX siriusxm player (https://player.siriusxm.com/#/main) will not load content. It just hangs while trying to load and finally says "oops". No problem with the Edge browser. I refreshed, uninstalled then reinstalled. No dice> Also uninstalled and reinstalled flash player. Any suggestions?

After updating FIREFOX siriusxm player (https://player.siriusxm.com/#/main) will not load content. It just hangs while trying to load and finally says "oops". No problem with the Edge browser. I refreshed, uninstalled then reinstalled. No dice> Also uninstalled and reinstalled flash player. Any suggestions?

All Replies (3)

Oxylatium
Oxylatium

Chosen Solution

With FF47, I see a pop-up form the radio website saying there are technical issues, then it redirects to the login page. I tested with FF48, no issue.

Could you test with Beta 48 and see if it's fixed: https://www.mozilla.org/en-US/firefox/beta/all/

mhef
mhef Question owner

I installed 48, logged out of sirius, updated adobe flash and so far so good. I will restart and cross my fingers. THANK YOU!!!!

Oxylatium
Oxylatium

So there was probably a regression in 47 which has been fixed in 48+. If you don't want to use Beta, you can wait for the release of 48 in 3 weeks.