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Firefox locks up computer with a message: A script on this page may be busy, or it may have stopped responding.

Posted

The error message is as follows: "A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue."

It doesn't matter how you respond, the only way to clear the lock up is using the Task Manager to end Firefox.

I have cleared the Firefox cache and cookies, but the problem still happens.

The error message is as follows: "A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue." It doesn't matter how you respond, the only way to clear the lock up is using the Task Manager to end Firefox. I have cleared the Firefox cache and cookies, but the problem still happens.

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.16.20039
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Amazon MP3 Downloader Plugin 1.0.17
  • Citrix Online App Detector Plugin
  • Google Update
  • Intel web components updater - Installs and updates the Intel web components
  • Intel web components for Intel® Identity Protection Technology
  • Microsoft Lync Web App Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0
  • Yahoo Application State Plugin version 1.0.0.7

Application

  • Firefox 46.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
  • Support URL: https://support.mozilla.org/1/firefox/46.0.1/WINNT/en-US/

Extensions

  • Firefox Hello Beta 1.3.2 (loop@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0 (firefox@getpocket.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GT 640
  • adapterDescription2:
  • adapterDeviceID: 0x0fc1
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterSubsysID: 26433842
  • adapterSubsysID2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ] D [ Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 200 ]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.10586.0
  • driverDate: 8-7-2015
  • driverDate2:
  • driverVersion: 10.18.13.5382
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 640 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

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cor-el
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17482 solutions 158023 answers

Des it mention a specific name of the script in this error message?

Can you attach a screenshot?

  • use a compressed image type like PNG or JPG to save the screenshot
  • make sure that you do not exceed the maximum size of 1 MB
Des it mention a specific name of the script in this error message? Can you attach a screenshot? *https://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem *use a compressed image type like PNG or JPG to save the screenshot *make sure that you do not exceed the maximum size of 1 MB

Question owner

The script name is not always the same, but I have noticed that it frequently happens on the foxnews.com website. Attached is a screenshot of a typical unresponsive script.

The script name is not always the same, but I have noticed that it frequently happens on the foxnews.com website. Attached is a screenshot of a typical unresponsive script.
Scribe 725 solutions 3456 answers
Hi, please see if this helps: [[Warning Unresponsive script - What it means and how to fix it]]

Question owner

I installed the YesScript extension and added a couple URL's, but the problem still exists. Attached are a couple more example error messages. This problem has only occurred with the recent version of Firefox.

I installed the YesScript extension and added a couple URL's, but the problem still exists. Attached are a couple more example error messages. This problem has only occurred with the recent version of Firefox.

Helpful Reply

Mozilla needs to fix this Firefox unresponsive script problem. I viewed the exact same website on the same computer using browsers Chrome, Edge, and Internet Explorer. I had no problems on the other browsers. I only had the problem on Firefox.

Mozilla needs to fix this Firefox unresponsive script problem. I viewed the exact same website on the same computer using browsers Chrome, Edge, and Internet Explorer. I had no problems on the other browsers. I only had the problem on Firefox.
alphateck 0 solutions 6 answers

I too am having the same issue on various websites..and its especially maddening when you are trying to read some info and the page locks up...why is it only Firefox is having this issue???? Chrome, IE even Opera arent having this issue

I too am having the same issue on various websites..and its especially maddening when you are trying to read some info and the page locks up...why is it only Firefox is having this issue???? Chrome, IE even Opera arent having this issue
btcrosby 0 solutions 1 answers

Can someone give a specific answer why I keep getting the error message "Shockwave Flash may be busy, or it may have stopped responding."? I am getting this regularly, causing my browser to lock up.

Can someone give a specific answer why I keep getting the error message "Shockwave Flash may be busy, or it may have stopped responding."? I am getting this regularly, causing my browser to lock up.
mahmoudhegazy73 0 solutions 1 answers

A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue.

Script: https://www.facebook.com/rsrc.…Tq94/y_/l/ar_AR/JwBjA_vgS2o.js:4 i have this problem in my page at Facebook what can i do please thanks for you

A script on this page may be busy, or it may have stopped responding. You can stop the script now, open the script in the debugger, or let the script continue. Script: https://www.facebook.com/rsrc.…Tq94/y_/l/ar_AR/JwBjA_vgS2o.js:4 i have this problem in my page at Facebook what can i do please thanks for you
jpolichak 0 solutions 3 answers

I am also having this problem. Usually with Hotmail or Gmail. But it's at the point where I can't use Firefox because I need email open for work and Firefox constantly freezes due to some script problem.

This just started recently. I have reset Firefox. I have uninstalled Firefox. Doesn't help.

This problem seems to appear in Firefox every couple of years. It seems to eventually go away. But no explanation of why it happened and whatever did happen didn't solve the problem permanently.

So why can't Firefox fix this?

I have never had this problem with any other browser in the past 20 years, so what's going on with Firefox?

Since so many people on this thread are having problems with many different websites, it has to be a Firefox problem.

I am also having this problem. Usually with Hotmail or Gmail. But it's at the point where I can't use Firefox because I need email open for work and Firefox constantly freezes due to some script problem. This just started recently. I have reset Firefox. I have uninstalled Firefox. Doesn't help. This problem seems to appear in Firefox every couple of years. It seems to eventually go away. But no explanation of why it happened and whatever did happen didn't solve the problem permanently. So why can't Firefox fix this? I have never had this problem with any other browser in the past 20 years, so what's going on with Firefox? Since so many people on this thread are having problems with many different websites, it has to be a Firefox problem.