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Firefox(46.0.1) randomly gets frozen on windows 10

  • 2 replies
  • 1 has this problem
  • 12 views
  • Last reply by Aquaterion

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Basically, I'd be minding my own business, until firefox just freezes, the only way to fix it at the moment is by ending task in Task Manager. This only started happening when I switched to windows 10.

It doesn't close/crash by itself and it becomes un-interactable, trying to open new tabs/windows/private windows does nothing.

I usually have around 3-7 tabs open, with youtube(1-2), twitch(1-2) and some forum pages(1-3).

I've also had some "Unresponsive Script", which when stopped, closes the livestream I was watching on twitch, so twitch might be the cause of this.

Basically, I'd be minding my own business, until firefox just freezes, the only way to fix it at the moment is by ending task in Task Manager. This only started happening when I switched to windows 10. It doesn't close/crash by itself and it becomes un-interactable, trying to open new tabs/windows/private windows does nothing. I usually have around 3-7 tabs open, with youtube(1-2), twitch(1-2) and some forum pages(1-3). I've also had some "Unresponsive Script", which when stopped, closes the livestream I was watching on twitch, so twitch might be the cause of this.

All Replies (2)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While I haven't tried this, my freezes are RANDOM so starting in safe mode I'd have to do a long time of testing, but I think I pinpointed the issue to be related with Twitch.tv. I'll try disabling some plugins if that doesnt help it might be the unresponsive script issue causing this