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Firefox crashes

Firefox Troubleshooting
philipp replied 10 years ago
mmusc2
mmusc2

I can't even open firefox in safe mode or normal. It crashes right away. I've done about 10 fresh installs. Nothing is working. Please help! Crash ID: bp-deda6d3c-23b0-4caf-b174-da6f42160513

I can't even open firefox in safe mode or normal. It crashes right away. I've done about 10 fresh installs. Nothing is working. Please help! Crash ID: bp-deda6d3c-23b0-4caf-b174-da6f42160513

All Replies (1)

philipp
philipp
  • Moderator

Chosen Solution

hi mmusc2, thanks for providing some information about your crashes. this looks like it is caused by external software on the computer. please go into your system's control panel and remove any software labelled "Freecorder" or similar or by the publisher "Applian Technologies" or any other toolbars.