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remove "mysearch.avg.com"

Posted

when I open a new tab via Firefox this "mysearch.avg.com" opens as our search engine even though we have google as our default.

when we open chrome we do not have this problem...so this avg.com must be attached to Firefox not my computer.

what do you suggest we do?

TRU Entertainment
POB 232385
Sacramento, CA 95823

when I open a new tab via Firefox this "mysearch.avg.com" opens as our search engine even though we have google as our default. when we open chrome we do not have this problem...so this avg.com must be attached to Firefox not my computer. what do you suggest we do? TRU Entertainment<br /> POB 232385<br /> Sacramento, CA 95823<br />

Modified by Moses

Chosen solution

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • Version 5.41.3.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.31.2 for Mozilla browsers
  • Shockwave Flash 21.0 r0
  • 5.1.41212.0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0

More Information

FredMcD
  • Top 10 Contributor
4347 solutions 61140 answers

Chosen Solution

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

You may have ad / mal-ware. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up. --------- Bookmark and use this; Download the '''[https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.
Moses
  • Moderator
459 solutions 3608 answers

Hi there,

I've went ahead and removed your phone number. Please do not post personal information in your question. It will only attract spammers. Mozilla does NOT provide phone support.

See Forum rules and guidelines.

Hi there, I've went ahead and removed your phone number. Please do not post personal information in your question. It will only attract spammers. Mozilla does <b>NOT</b> provide phone support. See [[Forum rules and guidelines]].