Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I cure unable to locate mail spool file

  • 1 reply
  • 3 have this problem
  • 3415 views
  • Last reply by christ1

more options

I have just setup a new email account [email address] but as soon as I open Thunderbird I get the message - Unable to locate mail spool file.

Modified by Andrew

Chosen solution

When setting up a new account run the new account wizard. https://support.mozilla.org/en-US/kb/automatic-account-configuration

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

When setting up a new account run the new account wizard. https://support.mozilla.org/en-US/kb/automatic-account-configuration