Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I cure unable to locate mail spool file

  • 1 reply
  • 3 have this problem
  • 14 views
  • Last reply by christ1

more options

I have just setup a new email account [email address] but as soon as I open Thunderbird I get the message - Unable to locate mail spool file.

I have just setup a new email account [email address] but as soon as I open Thunderbird I get the message - Unable to locate mail spool file.

Modified by Andrew

Chosen solution

When setting up a new account run the new account wizard. https://support.mozilla.org/en-US/kb/automatic-account-configuration

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

When setting up a new account run the new account wizard. https://support.mozilla.org/en-US/kb/automatic-account-configuration