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How to reply to a reply to my Mozilla support forum question?

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  • Last reply by jscher2000

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I posted a question, and I received a reply by email (Thunderbird) and this was a no-reply email. I would like to post a reply to the person who tried to answer my question, since their reply did not solve or help in solving the problem. Please provide details on how: first, I can view the reply to my question (in the Mozilla support forum) and, second how I can reply to their reply.

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Here's a link to your earlier question where you can review and reply. I recommend always reviewing the replies online in case the poster added new or corrected information compared with what you received by email.

https://support.mozilla.org/questions/1115044