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Firefox crashes

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  • 1 has this problem
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  • Last reply by John99

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i keep going on to my farmville and the picture goes completely and its saying reload page or refresf flash player and my farm keeps crashing every day and it takes ages to load please fix

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Please visit about:crashes and let us have two or three of the CrashIDs starting with bp- Paste those in to your reply and we will see if we are able to help.

Thanks


We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.